{"id":2754,"date":"2016-02-01T17:21:21","date_gmt":"2016-02-01T09:21:21","guid":{"rendered":"http:\/\/www.website-solution.net\/?page_id=2754&lang=en"},"modified":"2025-12-11T16:58:46","modified_gmt":"2025-12-11T08:58:46","slug":"enquiry-and-support","status":"publish","type":"page","link":"https:\/\/www.website-solution.net\/en\/enquiry-and-support\/","title":{"rendered":"Enquiry and Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.22″ background_color=”#ffffff” background_image=”https:\/\/distribution.website-solution.net\/wp-content\/uploads\/2016\/04\/enquiry_support_free_trial.jpg” custom_padding=”100px||100px|” custom_padding_tablet=”100px||100px|” transparent_background=”off” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_module=”3662″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Enquiry and Support” subhead=”If you have any enquiries, please feel free to contact us” text_orientation=”center” _builder_version=”4.16″ background_color=”rgba(255, 255, 255, 0)” custom_button_one=”on” button_one_text_color=”#ffffff” button_one_bg_color=”#f15525″ button_one_border_width=”0″ max_width_tablet=”50px” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Page Title” _builder_version=”3.22″ background_color=”#f15525″ custom_padding_tablet=”100px||100px|” custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_module=”4809″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” text_color=”light” admin_label=”Page Title” _builder_version=”4.16″ title_all_caps=”off” background_color=”rgba(255,255,255,0)” parallax=”on” text_orientation=”center” parallax_effect=”on” module_bg_color=”rgba(255,255,255,0)” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”10px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”If you have any enquiries, please feel free to contact us:” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”center” module_alignment=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]If you have any enquiries, please feel free to contact us:
\n[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”10px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][et_pb_text admin_label=”Our Office Hour:” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Our Office Hour:<\/h3>\n

Monday – Friday: 10:00 AM – 7:00 PM (HKT, GMT +0800)
\nClosed on Saturday, Sunday and Public Holiday
\n(Domain registration, account creation, and fax are in operation)
\n[\/et_pb_text][et_pb_divider show_divider=”off” disabled_on=”on|on|off” _builder_version=”4.16″ height=”10px” hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”4.16″ background_color=”#f7f7f7″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” column_structure=”1_2,1_2″][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Office Hour:” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Office Hour:<\/h3>\n

Customer Service:
\n(852) 2187-3707<\/p>\n

Fax:
\n(852) 3007-1200<\/p>\n

WhatsApp:
\n(852) 5519-3000<\/p>\n

WeChat (\u5fae\u4fe1) Id:
\nwebsite-solution<\/p>\n

\"\"<\/a>
\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Non-Office Hour:” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Non-Office Hour:<\/h3>\n

Customer Service Email:
\ninfo@website-solution.net<\/p>\n

Technical Support Email:
\nsupport@website-solution.net<\/p>\n

Knowledge Base:
\nhttps:\/\/kb.website-solution.net<\/a>
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” _builder_version=”4.16″ background_color=”#ffffff” custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_row padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Address:” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#f7f7f7″ border_style=”solid” global_colors_info=”{}”]<\/p>\n

Address:<\/h3>\n

Unit 1617A, 16\/F, Block B, Profit Industrial Building,
\n1-15 Kwai Fung Crescent, Kwai Chung, N.T. Hong Kong
\n[\/et_pb_text][et_pb_divider disabled_on=”on|on|off” _builder_version=”4.16″ hide_on_mobile=”on” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_contact_form email=”info@website-solution.net” title=”Get In Touch” _builder_version=”4.27.5″ _unique_id=”ac3050f7-eb23-4809-8ad7-df515e389ca5″ hover_enabled=”0″ border_radii=”on|0px|0px|0px|0px” use_border_color=”off” border_color=”#ffffff” border_style=”solid” input_border_radius=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_contact_field field_id=”Contact_Name” field_title=”Your Name” _builder_version=”4.27.5″ 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button_two_bg_color__hover_enabled=”off” sticky_enabled=”0″][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Email” field_type=”email” _builder_version=”4.27.5″ form_field_font=”||||” hover_enabled=”0″ use_border_color=”off” border_style=”solid” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” 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button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_map address=”Profit Industrial Building, 1-5 Kwai Fung Cres, Kwai Chung, Hong Kong” zoom_level=”17″ address_lat=”22.355454624805425″ address_lng=”114.12488594973749″ mouse_wheel=”off” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_map_pin title=”Headquarters” pin_address=”Profit Industrial Building, 1-5 Kwai Fung Cres, Kwai Chung, Hong Kong” pin_address_lat=”22.3549585″ pin_address_lng=”114.12460699999997″ _builder_version=”3.0.47″ global_colors_info=”{}”][\/et_pb_map_pin][\/et_pb_fullwidth_map][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”section” _builder_version=”3.22″ background_color=”#1c2735″ custom_padding_tablet=”50px|0|50px|0″ custom_padding_phone=”” transparent_background=”off” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” global_module=”2903″ global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ padding_mobile=”off” column_padding_mobile=”on” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Domain” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Domain<\/strong><\/p>\n